Terms of Service

These Terms of Service ("Terms") govern your use of the Cosmic Sierra website and any footwear and clothing fitting services offered through it. By accessing this website or submitting an enquiry, you agree to be bound by these Terms. If you do not agree, please do not use this site.

1. Scope and definitions

These Terms apply to all content, information and services available on this website operated by Cosmic Sierra from Sapporo, Hokkaido, Japan. "You" and "your" refer to any individual or entity accessing the site. "We", "us" and "our" refer to Cosmic Sierra. Where we offer separate terms for a specific service, those terms take precedence over these general Terms for that service, but these Terms continue to apply for all other matters.

2. Eligibility

This website is intended for use by individuals who have legal capacity to enter into agreements under Japanese law. If you are under 18 years of age, you should have a parent or guardian review and agree to these Terms on your behalf before using the site or submitting any enquiry related to footwear and clothing fitting.

3. Acceptable use

You agree to use this website only for its intended purpose: to learn about Cosmic Sierra's footwear and clothing fitting services and to contact us with genuine enquiries. You must not attempt to gain unauthorised access to any part of the website or its underlying systems, submit false or misleading information through our forms, use the site in any way that could damage, disable or impair its operation, reproduce or commercially exploit any content from this site without our written permission, or engage in any activity that violates applicable laws or regulations.

4. Services and availability

Cosmic Sierra provides footwear and clothing fitting from our Sapporo location. The information presented on this site, including service descriptions, pricing guidance and operating hours, reflects our current offerings but may be updated at any time. We aim to keep the website available but cannot guarantee uninterrupted access. Maintenance, technical issues or circumstances beyond our control may occasionally cause temporary disruptions.

5. Intellectual property

All text, images, graphics, logos, design elements and software on this website are the property of Cosmic Sierra or our licensors and are protected by copyright, trademark and other intellectual property laws. You may view and print pages for personal, non-commercial reference. Any other reproduction, modification, distribution or republication requires our prior written consent.

6. Disclaimers

While we strive to keep the information on this site accurate and up to date, Cosmic Sierra makes no warranties or representations about the completeness, reliability or suitability of the content for any particular purpose. Any reliance you place on the information is at your own risk. Links to external websites are provided for convenience only and we are not responsible for the content or practices of those sites.

7. Limitation of liability

To the maximum extent permitted by Japanese law, Cosmic Sierra shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of this website or our footwear and clothing fitting services. Our total liability for any claim related to the site or our services shall not exceed the amount you have actually paid to Cosmic Sierra for the specific service giving rise to the claim. This limitation does not affect any rights that cannot be excluded under mandatory provisions of Japanese law.

8. Force majeure

Cosmic Sierra shall not be held liable for any failure or delay in performing obligations related to footwear and clothing fitting where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, epidemics, power outages, telecommunications failures, government actions or civil unrest affecting our Sapporo operations.

9. Privacy

Your use of the Cosmic Sierra website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information in connection with footwear and clothing fitting. By using this site, you acknowledge that you have read and understood our privacy practices.

10. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of Japan. In the event of any dispute arising from or relating to these Terms or your use of the Cosmic Sierra site, we encourage you to contact us first so that we can attempt to resolve the matter informally. If informal resolution is not possible, the courts of Hokkaido, Japan shall have exclusive jurisdiction.

11. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that finding shall not affect the validity or enforceability of the remaining provisions of Cosmic Sierra's Terms of Service, which shall continue in full force and effect.

12. Changes to these Terms

Cosmic Sierra may revise these Terms from time to time to reflect changes in our footwear and clothing fitting services, business practices or applicable law. The updated version will be posted on this page with a revised date. Your continued use of the site after any such changes constitutes your acceptance of the new Terms.

13. Contact

If you have questions about these Terms of Service, please contact us:

Cosmic Sierra
Hokkaido, Sapporo, Chuo-ku, Minami 2-jo Nishi 3-chome 6-8, 060-0062, Japan
Telephone: +81-11-206-4917
Email: info@cosmic-sierra.com